Frequently Asked Questions

Orders can be placed directly through the Shop page on our website for easy checkout. If you prefer, you can also place an order by sending us a message on social media or by email. Just let us know which products you would like and we will guide you through the ordering process and arrange pickup or delivery details.

We currently accept cash, Interac e-transfer, and debit or credit card payments through our website. Payment details will be provided once your order is confirmed.

Most orders are ready within 1-3 days depending on availability and batch production.

Yes! Custom treat types, sizes, and pup cake decorations are available. Please contact us to discuss your request.

You can order directly from us or visit one of our retail partners. Follow our social media pages for updates on locations carrying Three Little Tails products.

Dehydrated treats typically last up to 12 months when stored in a sealed container in a cool, dry place.

Treats should be fed in moderation and are intended to complement a balanced diet.

Our treats are made with simple, recognizable ingredients and do not contain artificial preservatives or fillers. Dehydration helps extend shelf life naturally.

All Three Little Tails treats are handcrafted in small batches in Frankford, Ontario.

Most treats are suitable for puppies, but we recommend introducing new foods gradually and supervising while your dog enjoys their treat.

Most dehydrated treats do not require refrigeration. Pupcakes and certain fresh treats should be kept refrigerated and consumed within 3-5 days.